Products

Below are some common questions about our products

What makes the Orri Sleep Mask different from others?

Our Orri Sleep Mask is intentionally engineered for Asian facial contours with a hyper-ergonomic design that eliminates nose bridge gaps.

It is 100% light blocking, complemented with weighted acupressure beads alongisde breathable materials designed for tropical climates—solving what other masks ignore.

Will the Orri Sleep Mask improve my sleep quality?

Yes. By eliminating light disruptions, protecting your REM cycles, and providing calming acupressure, most users experience deeper, more restorative sleep and wake feeling more refreshed.

Will the Orri Sleep Mask help me fall asleep faster?

95% of our customers report falling asleep faster within the first week. Complete light blocking triggers melatonin production, while the weighted acupressure helps calm your nervous system.

Will the Orri Sleep Mask stay on my head all night?

Yes. You simply just need to ensure the fit is snug before you doze off.

Our patent pending silicone padding design, along with the adjustable velcro strap will help to keep the mask securely in place throughout the night without slipping, even if you move around during sleep.

How do I know if the Orri Sleep Mask fits correctly on my face?

The Orri Sleep Mask feature an adjustable strap designed to fit most adult head sizes comfortably. It has to be worn in a snug manner, flushed comfortably against your nose bridge.

The velcro strap should be positioned above your ears and is recommended to be placed higher around the back of your head.

You will be able to blink freely while experiencing absolute darkness, along with zero ear contact.

Is the Orri Sleep Mask suitable for side sleepers?

Absolutely. The Orri Sleep Mask features a gradient taper at the temples, reducing bulk where your head meets the pillow.

This helps minimize pressure and "bumps" for side sleepers, while still delivering comfort with complete blackout.

What is acupressure? Is it safe?

Yes. Acupressure is a gentle, non-invasive technique used safely for thousands of years. Our mask applies light pressure through weighted beads — to well-established calming points around your eyes and cheekbones.

The sensation is soothing and relaxing, not uncomfortable or painful. It's designed for all-night wear and is safe for daily use.

Will the Orri Sleep Mask leave marks on my face?

As long as you do not wear it too tightly, there will not be any marks on your face.

The pressure from the glass beads are distributed evenly — preventing any marks or indentation on your skin.

Is the Orri Sleep Mask machine washable?

No. Machine washing is not advisable as it will cause the Orri Sleep Mask to stretch, lose it's shape, and lead to faster wear. It will also cause the fabric to fray and stiffen.

For optimal care of your Orri Sleep Mask, please follow the Care Instructions listed above or on the back of the packaging box.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

What are the shipping costs?

Free shipping for all orders within Singapore.

International shipping costs are varied depending on where you reside.

How long does shipping take within Singapore?

Standard delivery takes about 2-4 business days. We'll send you the relevant tracking information once your order ships.

For more details, please refer to our Shipping Policy page

What is your return policy?

We offer a 60-day return policy. If you're not completely satisfied, you can return your unused mask within 60 days of delivery for a full refund — provided all items are in it's original condition.

For more details, please refer to our Return Policy page.

How do I initiate a return?

Email us at team@orrisleep.com with your order number and reason for return. We'll provide you with return instructions.

What if the product I ordered is defective?

We stand behind our quality. If you receive a defective product, contact us immediately at team@orrisleep.com and we'll send you a replacement at no cost.

Orders

Below are some of are common questions about orders

Frequently asked question

Use this text to answer questions in as much detail as possible for your customers.

Frequently asked question

Use this text to answer questions in as much detail as possible for your customers.

Frequently asked question

Use this text to answer questions in as much detail as possible for your customers.

Frequently asked question

Use this text to answer questions in as much detail as possible for your customers.

Contact Us

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.